Legal

RefundPolicy

This Cancellation & Refund Policy outlines the terms, conditions, procedures, and eligibility criteria governing cancellations, refunds, and service-related financial transactions carried out with Arvess Services Private Limited.

Arvess Services Private Limited

Effective Date: 16 January 2026

1. Introduction

This Cancellation & Refund Policy outlines the terms, conditions, procedures, and eligibility criteria governing cancellations, refunds, and service-related financial transactions carried out with Arvess Services Private Limited (“Company”, “we”, “our”, or “us”).

Our objective is to maintain transparency, professionalism, and fairness in all client engagements while ensuring clear communication regarding payments, cancellations, and refund-related matters.

By purchasing, booking, or availing any service offered by Arvess Services Private Limited, the client acknowledges and agrees to the terms stated in this policy.

2. Definitions

Service Provider

Arvess Services Private Limited, including its employees, representatives, affiliates, and authorized operational partners responsible for providing services.

Client / Service Receiver

Any individual, startup, business entity, organization, founder, or customer availing services, consultations, registrations, digital solutions, compliance services, or professional assistance.

Service Engagement

Any paid or unpaid consultation, registration, filing, project, subscription, digital service, compliance assistance, advisory support, or business-related service initiated with the Company.

3. Cancellation Policy

Clients may request cancellation of services only before the commencement of actual service execution, documentation processing, filing procedures, or operational work.

Registered Email Communication

Authorized Company Support Channels

Written Communication approved by the Company

4. Refund Eligibility

Refunds, where applicable, shall be considered only after internal review and verification by Arvess Services Private Limited.

Nature of service purchased

Stage of project or service completion

Documentation already processed

Government or third-party fees involved

Time and operational resources already utilized

Terms agreed under signed proposals, quotations, agreements, or invoices

5. Non-Refundable Charges

Government Fees & Statutory Charges

Third-Party Processing Fees

Consultation Charges

Digital Service Charges

Domain, Hosting, Software, or Licensing Fees

Documentation & Compliance Charges

Taxes and Transaction Processing Charges

6. Refund Amount Determination

If a refund is approved, the refundable amount shall be determined solely by Arvess Services Private Limited after considering work completed till the date of cancellation, resources utilized, operational and administrative costs, third-party expenses incurred, and applicable deductions under company policy.

7. Refund Processing Timeline

30 to 45 Working Days

The processing timeline shall begin only after refund approval confirmation, submission of required documents, verification of banking details, and completion of internal financial review procedures.

8. Refund Procedure

Step 1 – Refund Request Submission

The client must submit a formal refund request through:

• 📧 support@arvessofficial.com

Step 2 – Internal Review

The Company will review service status, documentation progress, operational work completed, applicable deductions, and eligibility.

Step 3 – Approval / Rejection Notification

The client will receive official communication regarding refund approval or rejection, refund amount, deductions, and estimated processing timeline.

9. Service Delays & Limitations

Government department processing timelines

Technical server issues

Third-party vendor delays

Regulatory changes

Client-side delay in documentation or approvals

Unforeseen operational or force majeure events

10. Chargebacks & Payment Disputes

Clients are encouraged to contact Arvess Services Private Limited before initiating any chargeback, payment reversal, or dispute with banks or payment gateways.

11. Grievance Redressal

For any concerns, disputes, or grievances related to cancellations, payments, or refunds, users may contact:

• 📧 support@arvessofficial.com

12. Policy Amendments

Arvess Services Private Limited reserves the right to amend, modify, revise, or update this Cancellation & Refund Policy at any time without prior notice.

13. Contact Information

For cancellations, refund requests, payment concerns, or policy-related queries, contact:

Arvess Services Private Limited

• 📧 support@arvessofficial.com